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EMERGENCIES & CRISES

Call the Statewide Emergency Services Program (ESP) Toll Free 877-382-1609. Enter your zip code to get the toll free phone number for your local ESP provider OR Dial 911 and tell them they will be dealing with a person with a mental illness in crisis.

Emergency Service Program (ESP) Community-Based Location: Each ESP will operate at least one location in the service area where its services will also be available. These locations will be open a minimum of 12 hours per day on weekdays and eight hours per day on weekends. Some of these sites will be open 24 hours per day. Peer Specialist services are incorporated into the ESP community-based locations. Call 1-877-382-1609 to locate one near you.

Adult Community Crisis Stabilization (CCS): Emergency Service Programs (ESP) operate CCS programs that provide staff secure, safe, and structured crisis treatment services in a community-based program, which serves as a less restrictive and voluntary alternative to inpatient care. This program serves ages 18 and older. Call 1-877-382-1609 to locate one near you.

It’s an emergency and I need help. I am in a crisis. I am thinking about suicide. Where can I go for help?

Samaritans’ at 877-870-4673. Samaritans primary suicide prevention program is the 24 Hour/7 day Telephone Befriending Service offered from Boston. Anyone in need can use the support of Samaritans, which is free, confidential, anonymous, and is accessible any time of the day or night. Samaritan volunteers offer callers uncritical acceptance and respect in a comforting and understanding manner. In addition to supporting depressed, lonely and suicidal callers, this program also supports those calling with concerns for others.

Samariteens at 800-252-8336. Samarteens is a teen help line that provides confidential peer support and understanding to teens who are struggling with feelings of depression, loneliness and stress. From 3 pm to 9 pm on weekdays, and 9 am to 9 pm on weekends, this service is staffed by volunteers between the ages of 15 and 18; outside those hours, calls are answered by adult volunteers.

There is also the National Suicide Prevention Lifeline has trained counselors available 24 hours a day, seven days a week. Don’t wait. Call Now! 1-800-273-TALK (8255). For Veterans, press 1.  For family members or other caregivers, please click here for Crisis Info in Massachusetts.

National Suicide Prevention Lifeline Hearing and Speech Impaired with TTY Equipment: 1-800-799-4TTY (4889).

Línea Nacional de Esperanza -1-800-SUICIDA. Sinopsis del Programa :  La Línea Nacional de Esperanza, AYUDA, 1-800-SUICIDA es para que todos los de habla hispana, alcancen los siguientes servicios telefónicos en español y de manera gratuita y confidencial: ayuda psicológica, apoyo en momentos de crisis, prevención de suicidio, información y ayuda para obtener servicios otros. Nuestro personal y voluntarios son profesionales, comprensivos y entrenados para que contesten sus llamadas las 24 horas del día, 7 días de la semana y 365 días del año. Tenemos más de 30 agencias y al llamar se le conectara a su agencia más cercana. Además ofrecemos estos servicios en Ingles, Criollo y Francés. Todos los días recibimos llamadas de miembros de nuestra comunidad de habla hispana con necesidades de todo tipo. Familias nos llaman a diario buscando ayuda básica como por ejemplo: alimentos, vivienda y empleo. Jóvenes nos llaman cuando están sufriendo alguna crisis personal, como los son intentos de suicidio, problemas de abuso de sustancias, abuso físico y sexual, embarazos no planeados y serios conflictos familiares. Las personas de la tercera edad nos buscan para ser contactados con servicios que puedan mejorar su calidad de vida.

If you’re a Veteran in crisis or concerned about one, responders at the Veterans Crisis Line online chat offer help that can make a difference. Caring, qualified VA professionals are standing by to provide free and confidential support. Use the Veterans Chat to get online support anonymously, 24 hours a day, 7 days a week, 365 days a year — even if you’re not registered with VA or enrolled in VA health care. Responders will work with you to help you get through any personal crisis, even if that crisis does not involve thoughts of suicide.

If you or someone you are close to are experiencing distress and need someone to talk to immediately, please call the Disaster Distress Helpline (DDH) via phone 1-800-985-5990 or text ‘TalkWithUs’ to 66746. The helpline is dedicated to providing disaster/trauma crisis counseling, operates 24 hours-a-day, seven days a week and is free and confidential

Link to Online Suicide Prevention Resources - No telephone needed.

International Suicide Prevention Wiki - worldwide directory of hotlines, online hotlines, text-lines, resources http://t.co/YKVWrNd

The ICE (In Case of Emergency) app provides one central location to communicate personal medical information to first responders during an emergency. This life-saving app stores information about medical conditions, allergies, emergency contacts, insurance information and contact details for doctors. The ICE app provides first responders with one-touch access to identity and key medical information to allow for proper, informed care during an emergency. Individual emergency information is summarized on one screen, including name, photo, medical conditions and emergency contact information. The app is free. Learn more at the ICE app Web site.

Sign 4 Me is an app that provides sign language in 3D. Once the desired sentences, phrases, words and letters are typed in, a 3D avatar signs for the user. Everything the user types is saved in history and used as shortcuts. The 3D avatar can be adjusted for speed, zoomed in or out and rotated to provide the best vantage point for every sign. The Sign 4 Me library includes more than 11,500 words and is growing. This app is an easy way to ensure efficient communication between the hearing and the individuals who are Deaf/Hard-of-Hearing. Learn more at the Sign 4 Me app Web sit.

Suicide Crisis Support App for Android and Apple available! Search ‘QPR Institute‘ to find and download The app is free and includes an “I need HELP” button at the bottom of each page. When this button is clicked, this message appears: “In Crisis Now? Please call 1-800-273-TALK or 1-800-SUICIDE. If the “OK” button is clicked, the phone instantly calls the number selected.

Emergency Aid is an app that can be a life-saving tool for someone involved in an emergency. This app provides how-to instructions, full color pictures, and even warnings and lists of what not to do in emergency situations. It can be useful for those first to arrive at the scene of an emergency and who need to help others or for individuals faced with a personal threat. The Emergency Aid app houses active links so appropriate emergency aid services or web sites can be accessed with one tap. More information can be found at this Emergency Aid iTunes Web page.

Suicide: The Forever Decision (E-Book) One of the reasons I have written this book is that suicide is an unpleasant topic. People do not like to talk about it. They do not like to hear that another human being is so troubled that he or she is considering self-destruction. But this silence is not good for us. It is not good for the troubled person and it is not good for those of us who may wish to avoid the fact that someone we know is so desperate and so alone that ending his or her life seems the only solution. It is time we talked, and talked candidly.

Crisis Chat is currently in development throughout the United States.  As of Spring 2011, 12 hours of coverage are being offered nationally, seven days a week.  In its current state of development, the network cannot ensure that every chat will be answered as technology and capacity issues are still be actively addressed.  If you cannot reach a Crisis Chat Specialist, we recommend that you call 1-800-273-8255 for emotional support on the phone, or if you are in imminent danger, dial 9-1-1. http://www.crisischat.org/